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Hang when using Dell's Recovery CD

For some reasons that you need to use the provided Dell Recovery CD, please make sure that your Dell PC does not have additional hardware installed. The recovery CD should run smoothly if your PC is still in the original hardware configuration.

If you have installed additional hardware, for example a CD Writer (internal), the Windows XP installation will hang at stage "Installing and detecting devices".

So what you need to do is to remove the ATA cable of the CD Writer from the motherboard.

Re-run the Dell's Recovery CD. After the setup is completed, then you attached back the ATA cable.


Last Updated: December 5, 2004

Last Update: 17 October 2002